Is VSurvey completely free to join?
Yes. Registration is 100% free. You never have to pay any fee to create an account or to participate in surveys. Anyone asking for money in the name of VSurvey is a scam.
How do I get paid?
You earn points for every successfully completed survey. Once your balance reaches the minimum threshold (currently ₹350), you can request redemption. Payments are processed via UPI or direct bank transfer.
How long does it take to receive payment?
After you submit a redemption request and it is approved, payments are usually processed within a few working days. Exact timing can vary depending on the payment method and verification.
How many surveys will I receive?
The number of surveys depends on your profile (age, location, occupation, interests) and current research projects. Some members receive several surveys a week, others fewer. Completing your profile fully increases matching opportunities.
Can I take surveys on my mobile phone?
Yes. VSurvey and the survey platforms we work with are mobile-friendly. You can complete most surveys on Android or iOS smartphones as well as on desktop/laptop.
Why was I screened out of a survey?
Surveys have specific targeting criteria set by the research company (age, city, product usage, etc.). If you do not match the required criteria, you may be screened out. This is normal and happens on all survey panels. You may still receive partial points on some projects.
Is my personal data safe?
We take privacy seriously. Your information is used only for matching you with relevant surveys and for payment processing. We partner with reputable global networks such as CINT that follow strict data protection standards.
I did not receive the activation email. What should I do?
Please check your spam/junk folder. Add our email address to your contacts. If you still cannot find it, try registering again with a different email or contact us through the contact form.
Can I have more than one account?
No. Multiple accounts are not allowed. Creating more than one account can lead to suspension of all related accounts and forfeiture of earnings.
How do I contact support?
Use the Contact Us page. Provide your registered email and a clear description of the issue so we can help you faster.